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Listed below are the top 10 out of 163 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in King Of Prussia, PA


 
 

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Beyond.com - King Of Prussia, PA US

We are currently expanding our customer service team and seek candidates with minimum 510 years in B2B customer service positions. we support a range of inquiries ...

Feb 3

Beyond.com - King Of Prussia, PA US

Beyond.com, Inc. is the world's largest portfolio of niche career communities, powering thousands of geographic and industryspecific sites. We are dedicated ...

Feb 3

Beyond.com - King Of Prussia, PA US

Beyond.com, Inc. is the world's largest portfolio of niche career communities, powering thousands of geographic and industryspecific sites. We are dedicated ...

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American Income Life - Insurance Company - Philadelphia, PA US

Beginning a sales career this new year with American Income Life Insurance Company is your Opportunity Unlimited. We are looking for sales minded individuals ...
 

To view more listings click here to search Customer Service Jobs in King Of Prussia, PA


For your reference, we have included the original job posting below.




Customer Service Specialist


Job Number:22049805
Company Name:Beyond.com
Job Location:King Of Prussia, PA US
Job Categories:Customer Service
Accounting & Finance
Salary:Competitive
Minimum Education:Some College
 

Customer Service Specialist
Categories: Customer Service Support

, Inc. is the worlds largest network of niche career communities, powering thousands of geographic and industry-specific sites. We are dedicated to helping business professionals, corporations and vertical communities connect with each other by providing relevant career search services, networking tools and portal software solutions. The Network attracts a niche audience of job seekers, professionals and corporations and delivers quality, targeted results through a multitude of online media and advertising models, including: recruitment advertising, email marketing, banner advertising and other lead generation vehicles.

We are currently hiring an experienced CSR who can provide immediate productivity after receiving minimum training. If you have the following skills and experience, you may be the right person for a position at .


- Experience with b2b software technologies

- Strong telephone skills handling customer queries and resolving escalated issues

- 5-10 years experience working with internet based software providing telephone support services.

- Strong MS Office suite skills including Outlook, Word, and Excel.

- Strong Internet usage skills with internal and external applications.

- Have excellent verbal and written communication skills.

- Have a strong desire to work within a team structure.

- Ability to handle multiple tasks simultaneously.

- Handle fast paced and high volume work load.

- Communication with clients via telephone, E-Mail, and an Internet type AIM. Ablility to handle escalated and high pressure situations.

- Research and resolve internal and external client issues with attention to detail a must.

- Handle diverse administrative and accounting duties.

-Possess strong data entry skills - typing ability required at 50-60 WPM.


We are a high energy, fast growing company with a good benefit package including competitive salary, and company sponsored healthcare including vision benefits, dental, 401K, and PTO.



Requirements:

The selected person will deal with escalated customer issues requiring expertise in navigating various software technical platforms. Duties will include customer telephone queries, processing computer email data, providing training and perfoming miscellaneous administrative duties. He/she will engage the customer in specifics, grasp the issues, direct them to the appropriate contact and insure a positive experience for the customer!

There will also be opportunities to engage in special projects, work with accounting department and general support to the sales team.

Requirements:

- Prior supervisory or leadership experience
- Prefer experience with an Internet technical company including help desk support for: enterprise software; recruitment services; on-line shopping; reservation systems, etc.
- experience handling escalated customer issues
- Computer literate and ability to solve problems quickly and efficiently